FAQ
How long does it usually take to receive the tent stoves?
It depends on whether customization is needed for your orders, and also depends on the time of customs clearance and logistics, but we can guarantee to ship standard model of camping stoves in less than 30 business days.
Do you provide customized service?poker transparent film three-dimensional packaging machine packaging products?
Yes. As a professional tent stove supplier, Senye offers custom design of wood tent stoves according to your requirements (material, appearance, types, etc.). We will also provide you with expert guidance at the same time, based on our rich experience in the industry.
What raw materials are used for your tent stove production?
We can also make any custom design for you according to your needs.
Where are your tent stoves manufactured?
Senye products are manufactured in China at our own factory, in compliance with ISO and CE.
What is your MOQ for tent stoves?
For custom designs, the price and MOQ varies accordingly. Please contact our sales person for more details.
What’s the ordering process for tent stoves?
For standard model purchasing, after the price and quantity is decided, the mass production will be arranged.
For custom orders, we will need you to provide your preferred design or logo; and after the confirmation with our engineer we can negotiate and then place orders.
What is the lead time of production?
For sample and inventory tent stoves, Senye guarantees a delivery period of 7-10 days.
For mass production, the production cycle can be 25-30 days; for custom design, it is estimated to take 5-10 days.
Do you have a price list?
We have a price list for our standard tent stove models.
But for OEM/ODM orders the price can vary dramatically according to different designs and materials.
So for custom order price please send inquiries for more information.
What is your tent stoves' warranty?
Under normal conditions, all tent stove products we supply come with a 1-year warranty.
If you have specific needs, please inform us by sending an inquiry or contacting our experts.
What is your terms of payment ?
Usually we do 30% T/T in advance, balance before shipment
The brand's core products are camping equipment and barbecue grill series, covering scenarios such as wild camping and barbecue parties, meeting the professional equipment needs of the audience in various scenarios.